4-Location Emergency Group Cuts Month-End Reconciliation from 5 Hours to 20 Minutes
How an NVA affiliate moved from paper binders to audit-grade digital records across all four campuses in a single afternoon.
River Valley Animal Emergency had paper binders at all four locations. Month-end reconciliation consumed a full Sunday for the lead tech at each site โ manually counting back 30 days of entries to close the books. Dual-witness compliance relied on the honor system: there was no way to enforce it, and gaps showed up weeks later.
VetRx Ledger was deployed on room tablets at all four campuses in one afternoon โ no EMR integration, no IT project. The compliance team used the CSV import wizard to migrate the last 90 days of paper records. Within the first shift, the automated dual-witness enforcement blocked three incomplete waste entries that would have created audit exposure.
"We went from 5 hours of month-end reconciliation to 20 minutes. The dual-witness enforcement alone is worth it โ no more 3am phone calls chasing signatures."
โ Practice Manager, 4-location NVA affiliate
Outcome: After 30 days, the compliance officer submitted a DEA readiness attestation to corporate โ the first time in three years the group had documented evidence of complete chain-of-custody across all four sites.