VetRx Ledger

Milestones

Indie Hackers Post (copy-paste ready)

**VetRx Ledger — From 50+ Customer Interviews to Live DEA-Compliance SaaS in 90 Days**

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**What I built:**
VetRx Ledger (https://grantshelf.com) is a controlled-substance logbook for multi-DVM veterinary hospitals — think AWS for your DEA audit trail instead of a paper binder.

**The problem:**
Multi-DVM hospitals dispensing ketamine, butorphanol, and hydromorphone (Schedule II-IV) are legally required under 21 CFR §1304 to record every event with a timestamp, practitioner ID, drug/dose, and for C-II wastes, a witnessed co-signature. Almost nobody actually enforces this at the software level. The EMR modules "exist" but don't prevent a tech from submitting a waste entry without a second person present.

This creates real liability: DEA investigators do walk into vet hospitals. When they do, the first thing they ask for is the controlled substance log for the past 2 years. Paper binders and EMR exports don't give you chain-of-custody.

**How I validated:**
I did the HBS-style customer discovery process:
- 50+ interviews with practice managers, lead techs, DVMs, and corporate compliance directors
- Built a coded-quote database from interview transcripts
- Mapped the persona hierarchy (Practice Manager > Lead Tech > DVM Owner > Corporate Ops)
- Competitor matrix: no purpose-built C-II logbook exists for the 2-15 DVM segment
- Identified the "aha" triggers: DEA-106 draft PDF and the dual-witness enforcement

**What I shipped:**
Everything I kept hearing in interviews became a feature:
- ⏱ Under 20-second event entry on tablet (the "speed constraint")
- 🔐 Dual-witness enforcement with cryptographic one-time tokens (the "enforcement constraint")
- 📶 Offline-first PWA — records when the wifi goes down (the "reliability constraint")
- 🔗 Hash-chained audit trail with exportable chain-of-custody JSON/CSV (the "defensibility constraint")
- 📋 DEA-106 draft PDF + AI anomaly narrative (the "month-end pain" feature)
- 📂 EMR-agnostic CSV import — no integration required (the "adoption constraint")

**Metrics (Day 1):**
- 465 E2E tests passing
- 57 static pages, 20 sitemap URLs
- Waitlist open at grantshelf.com

**Pricing:**
- Solo: $49/mo
- Multi-Location (up to 5 clinics): $149/mo  
- Enterprise (unlimited, SSO, SLA): $499/mo

**What surprised me:**
1. The offline PWA is non-negotiable. Every interview asked "what happens when the internet goes down?" I thought this was a nice-to-have. It's actually a hard requirement.

2. The DEA-106 draft PDF is the hook. Showing a pre-filled PDF that could have been generated automatically from their month-end data vs. their current process of manually transcribing from the paper log — that's the moment people get it.

3. Corporate groups are the real buyer. Solo practices tolerate pain. A corporate group that's been through a DEA inspection, or has a compliance officer, has budget and urgency.

**What I'm looking for:**
- Veterinary practice managers who want to pilot early access (founder pricing)
- Corporate vet groups (5+ locations) interested in aggregate compliance reporting
- Anyone who's been through a DEA audit of a vet hospital — would love to learn from your experience

GitHub: https://github.com/limalabs-eng/openclaw-workspace/tree/main/startup-109-vetrx-ledger-hbs-style-customer-discovery-validati